Shipping policy
Thank you for choosing to shop with us! We offer international shipping to our customers worldwide. Please note that all orders are subject to customs and duties fees that may vary by country.
Shipping Options and Delivery Times
We offer international shipping through our trusted shipping partners. Shipping options and delivery times vary depending on the country and shipping method chosen at checkout. Estimated delivery times are provided at checkout and are based on the destination country and shipping method chosen.
Shipping Rates
International shipping rates are calculated based on the destination country, shipping method chosen, and the weight and size of the package. Shipping rates will be displayed at checkout before you submit your order.
Customs and Duties Fees
All international orders are subject to customs and duties fees that may vary by country. The customer is responsible for any customs and duties fees imposed by their country's government. Please note that these fees are not included in the order total and will be collected by the shipping carrier upon delivery.
Order Tracking
Once your order has shipped, we will provide you with a tracking number and a link to track your package. Please note that some international shipments may not have tracking available once the package has left Australia.
Return Policy for International Orders
We want you to be completely satisfied with your purchase, but we understand that international returns can be challenging. If you would like to return an item, please contact our customer service team within 30 days of receiving your order to request a return authorization. Please note that return shipping costs and customs fees are the responsibility of the customer.
Please contact us if you have any questions about our international shipping policy or if you need assistance placing an international order. We are happy to help!